At what point are cancellation fees charged?
How do I book a stay at the hotel?
Can I choose the color of my guest room?
How do I pay for my stay?
What credit cards, e-money, and QR code payments do you accept?
Can underaged customer stay at this hotel ?
What time is check-in and check-out?
Is early check-in available?
Is late check-out available?
I’d like to know about children’s rates.
Is a children's breakfast available?
What amenities are available in guestrooms?
What equipment is in the guestrooms?
What equipment is available to rent?
Do guestrooms have internet connections?
Do guestrooms have bathtubs?
What TV channels and apps can I watch in the guestroom?
Can I smoke?
Can I stow baggage?
Can I send baggage to and from the hotel?
Where is breakfast?
Can non-guests visit the cafe and bar?
Are wheelchair rentals available?
Are there washing machines at the hotel?
Is room service available?
Is the hotel barrier-free?
Is Wi-Fi available?
Are there vending machines?
Are there ice machines?
Is dry cleaning available?
What kinds of items are sold at the hotel shop?
What is the nearest station?
Contact us using the following inquiry form.